• Castlemaine - 63 Elizabeth Street, Castlemaine

Frequently Asked Questions

We’ve compiled answers to some of the most common questions to help you get the most out of your experience at Your Health Place – Castlemaine. If you need further assistance, please don’t hesitate to contact us.

FAQ’s

Day

Hours

Monday:

9:00 AM – 5:00 PM

Tuesday:

9:00 AM – 4:00 PM

Wednesday:

9:00 AM – 5:00 PM

Thursday:

9:00 AM – 5:00 PM

Friday:

9:00 AM – 4:00 PM

Saturday & Sunday:

Closed

Note: The clinic will be closed from 23 December 2024 to 3 January 2025 for the Christmas holiday period.

You can book an appointment by:

  • Phone: Call us at (03) 5472 5066
  • Online: Book an Appointment Here
  • In-Person: Visit us at 63 Elizabeth Street, Castlemaine, VIC 3450

Please bring the following to your appointment:

  • Medicare Card
  • Photo ID
  • List of Current Medications
  • Any Relevant Medical Records or Test Results

Yes, we welcome new patients. Please complete our Patient Registration Form before your first visit to ensure a smooth process.

If you don’t have a Medicare card, you will need to pay for your appointment at the time of your visit. We accept card or cash payments. You will be provided with a receipt, which you can use to claim a rebate from your private health insurance, if applicable.

Yes, Your Health Place – Castlemaine is a mixed-billing clinic. Please enquire about our fees when booking your appointment.

Yes, we offer Telehealth consultations for eligible patients. Please book online or call the clinic to arrange a Telehealth appointment. Standard Telehealth fees apply.

You can request a transfer of your medical records by:

  1. Letting our reception staff know you’d like to transfer your records.
  2. Completing a Medical Records Transfer Form.
  3. We’ll handle the rest and liaise with your previous healthcare provider.

We take your privacy seriously. Your personal health information is managed in accordance with the Australian Privacy Principles. For more information, please ask our staff or refer to our privacy policy.

We offer a wide range of healthcare services, including:

  • General Health Services (Family Medicine, Women’s Health, Men’s Health, Children’s Health)
  • Mental Health Support
  • Preventative Health (Health Screenings, Vaccinations, Skin Cancer Checks)
  • Chronic Disease Management
  • Minor Procedures
  • Allied Health Services (Podiatry, Dietitian Services)
  • NDIS Support and Transition

View Our Full Services List

In case of an emergency, please dial 000 or go to the nearest hospital Emergency Department immediately.

We value your feedback! You can:

  • Speak with our reception staff directly.
  • Email us at admin@yourhealthplace.com.au.
  • Complete a feedback form available at the clinic.

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday & Sunday: Closed

Contact Details

Phone: (03) 5472 5066
Email: yhpcvic@gmail.com
Location: 63 Elizabeth Street,
Castlemaine

Appointment Information

We are a mixed-billing clinic. Please enquire about our fees when booking your appointment.

Phone: (03) 5472 5066
Online: Book an Appointment

Your Health is Our Priority.

We are committed to providing you with the best healthcare possible. If you have any questions about our services, please don’t hesitate to get in touch. We look forward to supporting your health and well-being at Your Health Place – Castlemaine